Shipping

Stock items are dispatched within 5 to 7 working days of order confirmation. Custom prints, personalised pieces and bulk runs take 7 to 12 working days, counted from the day you approve the final mockup and the advance is received, not from the day you place the order.

Working days are Monday to Saturday. Sundays and public holidays are not counted. If a delay is going to happen at our end, we tell you before the deadline passes rather than after.

We ship pan-India through registered courier partners. Delivery after dispatch is typically 2 to 4 working days within Tamil Nadu and 4 to 7 working days for the rest of India. Remote pin codes and the North East can take longer, and a few pin codes are not serviceable at all — if yours is one of them we will contact you and arrange an alternative or a full refund.

We do not currently ship outside India. For export or overseas bulk enquiries, write to sales@uppercircuit.co.in and we will discuss it case by case.

Shipping is free on all prepaid orders above ₹1,499. Below that, a flat shipping charge is shown at checkout before you pay. Bulk orders are quoted with freight included or excluded, and that will be stated clearly on the quote.

You receive a tracking number by WhatsApp and email on the day your parcel is handed to the courier. Tracking can take up to 24 hours to start updating on the courier's system, which is normal and not a sign the parcel is lost.

If tracking has not moved for more than three working days, message us with your order number and we will chase the courier ourselves.

Please give a complete address with a landmark and a reachable phone number. Most failed deliveries in our experience come from incomplete addresses or unanswered phones, not from the courier.

Couriers usually attempt delivery up to three times. If all attempts fail and the parcel returns to us, we will contact you to arrange re-dispatch. Re-dispatch shipping is chargeable where the failure was not our error.

If a parcel arrives visibly torn, wet or tampered with, take photographs before opening it and send them to order@uppercircuit.co.in within 48 hours of delivery. Those photos are what let us file a claim with the courier and replace the order at no cost to you.